Privacy Policy

Tidewater Alaska Seafood ("we", "us", or "our") operates the website at tidewateralaskaseafood.com. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy describes our practices regarding the collection, use, and disclosure of information when you use our website or place an order with us.

We collect information you provide directly to us when you: - Create an account or place an order (name, email address, shipping address, phone number) - Make a payment (billing information — processed securely by Stripe; we never store your card number) - Contact us via email or our contact form (your message and contact details) - Subscribe to our mailing list (email address) We also automatically collect certain technical information when you visit our site, including your IP address, browser type, referring URL, and pages viewed, through standard web analytics tools (such as cookies and server logs).

We use the information we collect to: - Process and fulfill your orders, including arranging shipment and sending order confirmations - Communicate with you about your orders, including shipping notifications and delivery updates - Respond to your questions, comments, or support requests - Send you occasional marketing emails about new products, promotions, or seasonal offerings — you can opt out at any time via the unsubscribe link in any email - Improve our website, products, and customer experience - Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We share your information only as necessary to operate our business and fulfill your orders: - Stripe — payment processing. Stripe handles all payment data under their own privacy policy and PCI-DSS compliance. - FedEx / UPS — shipping carriers receive your name and delivery address to fulfill your shipment. - Email service providers — used to send transactional and marketing emails. We may also disclose your information if required to do so by law or in response to a valid legal request.

Our website uses cookies — small text files stored on your device — for the following purposes: - Session & cart cookies: to remember items in your cart and keep you logged in during your visit. - Analytics cookies: to understand how visitors use our site so we can improve it. Analytics data is aggregated and not linked to individual users. You can disable cookies in your browser settings. Note that disabling cookies may affect the functionality of your shopping cart and account features.

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Payment information is handled exclusively by Stripe, which is PCI-DSS Level 1 certified — the highest level of payment security. No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to maintain your account, process repeat orders, and comply with legal obligations. If you would like us to delete your account and personal data, please contact us and we will do so within 30 days.

You have the right to: - Access the personal information we hold about you - Correct inaccurate or incomplete information - Request deletion of your personal data - Opt out of marketing communications at any time To exercise any of these rights, email us at info@tidewateralaskaseafood.com. We will respond within 30 days.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it immediately.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please contact us: Email: info@tidewateralaskaseafood.com Phone: +1 (907) 598-2213 Mail: PO Box 417, Anchor Point, AK 99556